We’re here to help
Send us a note whenever you run into a snag, want to report a bug, or have an idea for a feature. We usually respond within one business day.
What to include
When you reach out, include screenshots or a short Loom if you can. It helps us reproduce the issue and ship fixes faster. We read every request carefully.
Bug reports
Tell us what happened, what you expected, and which browser or device you used.
Feature requests
Let us know what would help your team work faster. We plan updates based on real workflows.
Privacy notice
We reply from [email protected] and only use your email to follow up on your request. We don’t add you to newsletters or marketing lists.
Account and data deletion
If you want to request deletion of your account and associated data, use the dedicated deletion request page here:
https://ublur.app/account-deletion
If the deletion page is unavailable for any reason, you can also email [email protected] and mention that you want your account and associated data deleted.